Privacy Policy

    Privacy Policy of Avlana AG

    Data Controller and Processors

    We are your personal data controllers – that means that we determine the purposes and means of the processing of your personal data. The legal basis for each category of personal data is indicated in the respective sections of this Policy.

    Personal Data

    Personal data means any information related to an identified or identifiable natural person. You may find more details about personal data definition in Article 4 and Recital 30 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

    We collect the following personal data you provide us while you use our service:

    Data Necessary for Our Service

    After your registration in Avlana, in connection with the contract (by contract we mean Terms and Conditions), collecting and processing your personal data listed here is necessary for the performance of such contract:

    Account Information

    Using our service, you may provide us information about your name, email, address, phone number, domain.

    How do we use it: your account information is used by us in order to provide you with our service.

    Contact Information

    Your email, address and phone number.

    How do we use it: we may use this information to contact you or to respond to your requests. We may also contact you to inform you about significant updates to our services.

    Usage Data

    We collect some default information about usage of our service: log data (including its date and time), IP address, browser type, some browser settings and browser plugins, device information (your screen resolution, operating system, device settings etc.).

    How do we use it: site may work differently depending on your device. We use this information in order to make our service work as designed on your device.

    We do not knowingly collect any other personal data except stated above, so we encourage you not to provide any other personal data except the stated above if it is not related to our service. Please do not provide sensitive personal information.

    Mailing

    If you gave us your consent to receive our emails, we will contact you from time to time using the email you provided during registration on our service. We may send you information about recent updates of our service or other marketing materials. You can unsubscribe using the link in our emails or by contacting us.

    Statistical Data

    Before you register in our service we will process only statistical data (which is not personal data in itself). We do not collect any of your personal data before your registration on our service.


    Personal Data Disclosure

    We will not disclose or share any of your personal data with third parties except:

    It is necessary for the performance of the contract:

    • with our employees or contractors who are responsible for contacting you;
    • if you make payment, your name, email and billing details will be shared with a third-party payment gateway;
    • with a successor in case of transferring the rights.

    Based on your consent:

    • if you give us your consent to receive emails from us, we will share your email with The Rocket Science Group LLC d/b/a Mailchimp to include you into the distribution list to send you emails. Learn more in Mailchimp's Privacy Policy.

    If disclosure is required by law or court order.

    We do not sell your personal data.

    Personal Data Storage and Transfer

    Your personal data is stored in the Netherlands. We do not knowingly transfer your personal data into other countries. If you contact us via email, your message will be stored on Google servers which may be located in various countries, including outside the EU, subject to SCCs (Standard Contractual Clauses). Our email servers use TLS encryption.

    Third Party Links

    This website may contain links to third party websites, which are governed by their own privacy policies. We are not responsible for their content or practices.


    Third Party Services

    Google Analytics

    We use Google Analytics to understand usage patterns. IP addresses are anonymized. We do not use it for remarketing or advertising. You may opt-out via Google's browser add-on.

    HubSpot

    HubSpot acts as a data controller when you interact with us. They process data to provide and improve services. See HubSpot's Privacy Policy for more details.

    Children

    Our website is not intended for children under 18. If a child has provided personal data, a parent or guardian can contact us to request deletion.

    Your Data Protection Rights

    Under the GDPR, you have the following rights:

    • Right to access
    • Right to rectification
    • Right to erasure
    • Right to restriction of processing
    • Right to data portability
    • Right to object

    You may also withdraw your consent at any time, and lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

    Updating and Definitions

    We may update this Privacy Policy periodically. Please check this page for the latest version.

    Data Deletion Request

    If you wish to have all your data removed from our servers, you can do so by requesting it via email to tech@avlana.co.

    Cookies

    We use cookies, including for advertising. Learn more in our Privacy Policy.

    Do Not Track

    We do not support Do Not Track but respect this Privacy Policy.


    Contact

    If you wish to access, correct, or delete your personal data, please contact: tech@avlana.co

    Avlana AG

    Pfaffenmattweg 37a

    4132 Muttenz BL

    Switzerland

    Data Protection Authority

    Federal Data Protection and Information Commissioner (FDPIC)

    Feldeggweg 1

    CH - 3003 Berne

    T +41 (0)58 462 43 95, F +41 (0)58 465 99 96

    www.edoeb.admin.ch